Privacy Policy

At FaeryFlower Press, accessible from www.faeryflowerpress.ca, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document describes the types of information that we collect and record and how we use that information.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to the online activities of FaeryFlower Press as they affect visitors to our website, especially with regards to information that they share and/or collect while visiting the site. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Children’s Information

FaeryFlower Press considers the protection of children while using the internet to be an important priority. Although we would love to hear what children think of our books and stories, for their privacy and safety, we request that they ask a parent or guardian to share these thoughts with us using the parent or guardians name and/or contact information. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

FaeryFlower Press does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.

Information we collect

FaeryFlower Press, via faeryflowerpress.ca, collects personal information from you, and only with your consent, when:

1. You submit a comment on our contact page; and/or
2. You order an item from our online stores.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you order items via our online store, or when you submit a message, we may ask for your contact information, including your name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide service to you, eg. by shipping items you have purchased on our website, or in replying to your comments, questions or requests for information;
• Provide, operate, and maintain our website;
• Improve, personalize, and expand our website;
• Understand and analyze how you use our website;
• Develop new products, services, features, and functionality;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
• Send you emails;
• Find and prevent fraud.

Log Files

FaeryFlower Press follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, FaeryFlower Press uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Advertising Partners Privacy Policies

FaeryFlower Press does not host any advertisers on our website.

Third Party Privacy Policies

When you place an order through our website, information will be shared with Square Online for order payment and processing.

FaeryFlower Press’s Privacy Policy does not apply to other websites that you may link to from our website. Thus, we are advising you to consult the respective Privacy Policies of these third-party companies for more detailed information. It may include their practices and instructions about how to opt-out of certain options. Third party websites accessible from our website include: Amazon, Facebook, Instagram, Square Online, YouTube, and others.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.